Effective date: November 2025

1. General Information

This Privacy Policy describes how Polak Meble Sp. z o.o., with its registered office at ul. Bohaterów Września 25, 63-600 Kępno, Poland, registered in the National Court Register (KRS) under number 0001085124, NIP 6192028516, REGON 364832856, and VAT UE: PL6192028516 (hereinafter referred to as “the Company”, “we”, or “us”), collects, uses, stores, and protects personal data obtained through the website polenpolakmeble.pl (hereinafter referred to as “the Website”).

The Company is committed to processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Polish data protection laws.

2. Data Controller

The data controller responsible for processing your personal data is:
Polak Meble Sp. z o.o.
ul. Bohaterów Września 25
63-600 Kępno, Poland
Email: info@polenpolakmeble.pl

You may contact our Data Protection Officer (DPO) via email at angelika@polenpolakmeble.pl.

3. Types of Data Collected

We may collect the following personal data:

  • Identification data: name, surname, company name.
  • Contact information: email address, phone number, postal address.
  • Transaction data: purchase history, order details, and payment information.
  • Technical data: IP address, browser type, cookies, and other analytics data.

Data is collected through:

  • Contact forms and registration on the Website.
  • Orders placed via the WooCommerce system.
  • Voluntary subscription to newsletters.
  • Cookies and analytical tools (Google Analytics, Meta Pixel, etc.).

4. Purpose of Processing

We process personal data for the following purposes:

  1. Order fulfillment and delivery (Article 6(1)(b) GDPR).
  2. Customer support and communication (Article 6(1)(b) GDPR).
  3. Marketing and promotional communication, including newsletters (Article 6(1)(a) GDPR – consent).
  4. Compliance with legal obligations (Article 6(1)(c) GDPR – accounting, tax regulations).
  5. Website analytics and improvement (Article 6(1)(f) GDPR – legitimate interest).

5. Data Retention Period

Personal data is stored:

  • For the duration of the business relationship or until withdrawal of consent.
  • For accounting or tax purposes – up to 5 years from the end of the fiscal year.
  • For marketing purposes – until the user unsubscribes or withdraws consent.

6. Data Sharing and Transfers

We do not sell or share personal data with unauthorized third parties.
However, we may disclose data to:

  • Payment processors (e.g., Stripe, PayU, Przelewy24).
  • Shipping companies (e.g., InPost, DPD, DHL).
  • IT service providers, hosting companies, and analytics tools (Google Analytics, WooCommerce plugins).

All entities have signed data processing agreements (DPA) in compliance with GDPR.

7. Data Subject Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Rectify or update incorrect information.
  • Request data erasure (“right to be forgotten”).
  • Restrict or object to processing.
  • Withdraw consent at any time.
  • Lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland.

Requests can be submitted to: info@polenpolakmeble.pl.

8. Cookies

The Website uses cookies to ensure proper functionality and improve user experience.
Types of cookies:

  • Necessary cookies – required for website operation.
  • Analytical cookies – used to analyze traffic (Google Analytics).
  • Marketing cookies – used to personalize advertising content.

Users may manage cookie settings in their browser at any time.

9. Data Security

We apply technical and organizational measures to ensure the protection of personal data, including SSL encryption, restricted access, and secure servers compliant with EU standards.

10. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy as needed. Updates will be published on the Website with a new effective date.

Polak Meble Sp. z o.o.
ul. Bohaterów Września 25, 63-600 Kępno, Poland
Email: info@polenpolakmeble.pl
Director: Angelika Bobrowska